Privacy & Cookie Policy
Ibbett Mosely Auctions (part of Ibbett Mosely Surveyors LLP)
Who we are
We are Ibbett Mosely Surveyors LLP, this department specifically being the Auctioneers & Valuation Department. Our website address for this department, known as ‘Ibbett Mosely Auctions’, is: https://ibbettmoselyauctions.co.uk.
Ibbett Mosely Auctions is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
For the purposes of UK data protection law, the data controller is Ibbett Mosely Surveyors LLP, 125 High Street, Sevenoaks, Kent, TN13 1UT
If you have any questions about this policy or how we handle your personal data, please contact us at [email protected] or by post at the address above.
What personal data we collect
Information you give us. This is information about you that you provide by filling in forms on our website (for example our contact form or newsletter sign-up), or by corresponding with us by phone, email or otherwise. It may include your name, email address, telephone number and the content of your message.
Information we collect automatically. When you visit our site we may automatically collect technical information, including the Internet Protocol (IP) address used to connect your device to the internet, browser type and version, and information about your visit. Some of this is collected through cookies (see below).
How and why we use your personal data
Under UK data protection law, we must have a lawful basis for using your personal data. We rely on the following:
| Purpose | Lawful basis |
|---|---|
| Responding to enquiries you send us and providing our auction and valuation services | Performance of a contract, or steps taken at your request before entering into a contract |
| Sending our email newsletter, where you have opted in | Consent (you may withdraw this at any time via the unsubscribe link in any email, or by contacting us) |
| Improving our website and services | Legitimate interests (understanding how our site is used so we can improve it) |
| Protecting our website against spam and malicious activity (e.g. via Google reCAPTCHA) | Legitimate interests (keeping our website secure) |
| Complying with legal and regulatory obligations | Legal obligation |
We do not use your information to contact you for marketing purposes unless you have specifically signed up to our newsletter.
Cookies
Cookies are small text files placed on your device when you visit a website. When you first visit our site, a consent banner allows you to accept or reject non-essential cookies. Strictly necessary cookies are set without consent because the site cannot function properly without them; all other cookies are only set if you consent.
You can change or withdraw your consent at any time by clicking the cookie settings icon on our website, and you can also delete cookies through your browser settings. For further information about cookies visit www.allaboutcookies.org.
Cookies we use
Strictly necessary cookies — required to enable basic features of the site, such as adjusting your consent preferences. These do not store any personally identifiable data.
| Cookie | Set by | Duration | Purpose |
|---|---|---|---|
| cookieyes-* | CookieYes (ibbettmoselyauctions.co.uk) | 1 year | Stores your cookie consent preferences |
| gdpr[consent_types] | ibbettmoselyauctions.co.uk | 1 year | Stores cookie consent choices |
| gdpr[allowed_cookies] | ibbettmoselyauctions.co.uk | 1 year | Stores which cookies visitors have allowed |
| wpEmojiSettingsSupports | ibbettmoselyauctions.co.uk | Session | Determines whether your browser can display emojis properly |
| _GRECAPTCHA | Google (google.com) | 6 months | Set by Google reCAPTCHA to distinguish humans from bots and protect the site from spam |
| rc::a, rc::b, rc::c, rc::f | Google (google.com) | Session to persistent | Set by Google reCAPTCHA to identify bots and protect the website against malicious spam attacks |
Our use of Google reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.
Who we share your data with
We do not sell your personal data. We may share it with:
- Service providers who help us run our website and business, such as our website hosting provider, our cookie consent provider (CookieYes) and Google (reCAPTCHA). These providers act on our instructions and are required to keep your data secure.
- Any member of our group, meaning our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
- A prospective buyer or seller in the event that we sell or buy any business or assets, or if we or substantially all of our assets are acquired by a third party, in which case personal data we hold may be one of the transferred assets.
- Law enforcement, regulators or other parties where we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to enforce or apply our terms of use and other agreements, or to protect the rights, property or safety of us, our customers or others.
International transfers
Some of our service providers (such as Google) may process data outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement or Addendum, or an adequacy decision recognised under UK law.
How long we keep your data
We keep your personal data only for as long as necessary for the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements. Newsletter subscription details are kept until you unsubscribe. Enquiry correspondence is kept for [X years] after our last contact with you.
Links and embedded content from other websites
Our site contains links to the websites of our partners and other third parties (for example our online bidding platform). We do not control these websites and are not responsible for their privacy practices. Browsing and interaction on any other website is subject to that website’s own terms and policies, and we encourage you to read them.
Your rights
Under UK data protection law you have the right to:
- Access — request a copy of the personal data we hold about you.
- Rectification — ask us to correct inaccurate or incomplete data.
- Erasure — ask us to delete your personal data in certain circumstances.
- Restriction — ask us to limit how we use your data in certain circumstances.
- Data portability — receive the data you provided to us in a structured, commonly used, machine-readable format.
- Object — object to our processing of your data where we rely on legitimate interests, and object at any time to direct marketing.
- Withdraw consent — where we rely on your consent (for example our newsletter or non-essential cookies), you may withdraw it at any time.
To exercise any of these rights, please contact us using the details in the ‘Who we are’ section above. We will respond within one month. There is normally no fee.
You also have the right to complain to the Information Commissioner’s Office (ICO): Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF; www.ico.org.uk; helpline 0303 123 1113. We would, however, appreciate the chance to deal with your concerns first, so please do contact us in the first instance.
How we protect your data
We treat all personal data with care and take appropriate technical and organisational measures to protect it. Our website is secured by HTTPS encryption and, in some places, uses two-factor authentication to protect your personal information against unauthorised access, alteration, disclosure or destruction. Please note that the transmission of information via the internet is never completely secure, and any transmission is at your own risk.
Changes to this privacy policy
We may update this privacy policy from time to time. When we do, we will revise the ‘last updated’ date at the bottom of this page. We encourage you to check this page periodically to stay informed about how we protect your personal information.
Policy last updated: 15/07/2026